Skills
Research:
Designing interview protocol
Ethnographic research methods
Clinical & scientific research methods
Design thinking:
Data analysis & synthesis
Insights generation
Problem framing
Workshop facilitation & co-creation
Concept generation & development
Rapid prototyping & testing
Communication:
Diagramming
Creating compelling narratives
Tools:
Adobe Creative Suite
Rhinoceros 3D + Keyshot
Grasshopper
Photography
HTML & CSS
SPSS
Python
SELECT Leadership
IDeal2017, ID
Co-chair | jan 2017 - present
Implementing a design swarm to help local community
organization in Chicago.
IncludeID, ID
Co-chair | may 2016 - feb 2017
Worked alongside administration to strengthen diversity &
inclusion at ID.
Classified Presidential Black Knight, IIT
Exec. member | jan 2011 – may 2012
Reported student wants & challenges to IIT president to
influence policy change.
Recognition
ID Graduate Fellowship | fall 2015
Archeworks Design Fellow | fall 2014
Lincoln Laureate of Illinois | fall 2011
Fifty for the Future | fall 2011
Leadership Scholarship | fall 2009
Select EXPERIENCES
Design Lab, MIT | june 2017 – present | Design Strategist
design strategy / user research / communication design
/prototyping
Conducting in-depth ethnography & market analysis, defining
opportunity spaces, concept development, prototyping, testing
and implementation for global conglomerate aimed at making
systems level changes.
Vamonde design strategy intern | june – august 2016
user research / design & business strategy / communication
design
Conducted stakeholder interviews to define opportunity
spaces, made financial, partnership & service portfolio
recommendations to the innovation & strategy team.
Center for Behavioral Intervention Technologies (BITs),
Northwestern University |jan 2013 – april 2015
user research / product development / usability testing
Conducted clinical diagnostic interviews, developed & facilitated
usability testing via surveys, interviews and focus groups to
evaluate & improve the design, performance & efficiency of
Behavioral Intervention Technologies (BITs) for depressed teens
and adults. BITs ranged from a smart pill bottle aimed at
medication adherence to a suite of mental health care digital apps
developed using Cognitive Behavioral Techniques.
SELECT CLIENT PROJECTS
Prominent cancer research institute in NY* + Institute of Design |
jan - june 2017
user research / design planning / design strategy
Conducted expert interviews to identify best practices for
customer engagement, hub services, data sharing & risk reframing
for customers before and after treatment.
Large pet food conglomerate + Institute of Design | jun 2012 –
sept 2012
user research / design strategy / prototyping / implementation
strategy
Conducted ethnography research (via cultural probes, focus
groups, contextual inquiries etc.) to understand pain-
points of pet-owners & craft potential solutions. Prototyped &
user-tested concepts for feasibility, viability & desirability. A
concept catalog with a pilot plan was delivered to the client, with
research insights & design recommendations for implementation.
EDUCATION
Master of Design (MDES) + Foundation
Expected graduation date | may 2018
Institute of Design, Illinois Institute of Technology
B.Sc Psychology
Minors: Biology, Entrepreneurship | aug 2012
School of Psychology, Illinois Institute of Technology